Under UK data protection law, we must have a “lawful basis” for collecting

and using your personal information. There is a list of possible lawful

bases in the UK GDPR. You can find out more about lawful bases on the

ICO’s website.

Which lawful basis we rely on may affect your data protection rights which

are in brief set out below. You can find out more about your data

protection rights and the exemptions which may apply on the ICO’s

website:

 Your right of access - You have the right to ask us for copies of

your personal information. You can request other information such

as details about where we get personal information from and who

we share personal information with. There are some exemptions

which means you may not receive all the information you ask for.

You can read more about this right here.

 Your right to rectification - You have the right to ask us to

correct or delete personal information you think is inaccurate or

incomplete. You can read more about this right here.

 Your right to erasure - You have the right to ask us to delete your

personal information. You can read more about this right here.

 Your right to restriction of processing - You have the right to

ask us to limit how we can use your personal information. You can

read more about this right here.

 Your right to object to processing - You have the right to object

to the processing of your personal data. You can read more about

this right here.

 Your right to data portability - You have the right to ask that we

transfer the personal information you gave us to another

organisation, or to you. You can read more about this right here.

 Your right to withdraw consent – When we use consent as our

lawful basis you have the right to withdraw your consent at any

time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and

in any event within one month.

To make a data protection rights request, please contact us using the

contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide

services and goods are:

 Consent - we have permission from you after we gave you all the

relevant information. All of your data protection rights may apply,

except the right to object. To be clear, you do have the right to

withdraw your consent at any time.

 Contract – we have to collect or use the information so we can

enter into or carry out a contract with you. All of your data

protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for the

operation of customer accounts and guarantees are:

 Consent - we have permission from you after we gave you all the

relevant information. All of your data protection rights may apply,

except the right to object. To be clear, you do have the right to

withdraw your consent at any time.

 Contract – we have to collect or use the information so we can

enter into or carry out a contract with you. All of your data

protection rights may apply except the right to object.